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Frequently Asked Questions

We've put together the answers to some frequently asked questions for you. We do our best to keep our clients and prospective clients informed through ongoing communication. Your satisfaction is our priority and our team is here to resolve all of your accounting issues. Therefore, our services are structured to encourage you to ask questions as they come to mind. Do you have more questions?  Contact us to see how we can help.

Do you offer services to new businesses, or do I already have to be established?

We offer our services to new clients who have a drive to improve their position. This means, you can be a brand new start up business or one that is already well established!

Do you offer virtual meetings?

We want to meet with you in whatever way is most convenient for you. We offer meetings online, via telephone, at your premises or in our offices. Complete the contact form and our team will get in touch to make the arrangements.

Why do a budget? I never stick to it anyway.

We've found that it's often the terminology that is the issue. Don't think of it as a budget! Think of it instead as mapping out where your money is currently going. It's a guide, something to aim for. Next step is to create your vision of where you want it to go instead, and what your business needs to earn to achieve it.

What is my margin?

This simple question is commonly misunderstood. The reason is it that depends on which angle you're looking at this from. Your margin could be the mark up you apply to the cost of a product, or your margin could be what you keep after selling a product. You can review the explanations and calculations for Gross Profit, Net Profit and other key financial ratios in our blog post.

Do you offer fixed-fee service packages?

We offer a range of fixed-fee service packages to help you achieve your financial goals and meet your business needs. The most popular packages are Got You Covered, Guide and Grow and Proactive Partners. We can also customise our service packages to suit your needs once we understand your business growth priorities.

Can you help with my SMSF?

Our team is experienced in managing SMSFs. The first step we take is to understand your unique situation and long-term goals. Then offer consistent and detailed support you to help you achieve your objectives. This includes maintaining accounting and member records for you, as well as the required financial statements. You can also read our article on the benefits, risks and responsibilities associated with SMSFs.

Do you do QBCC financial reporting?

If you hold a QBCC license and require financial reports in order to comply with your license requirements, ABA can help you. When you partner with us, we will ensure that you aware of your current financial position and how that relates to your QBCC license. We not only assist with the review, preparation and lodgement of your annual reports to the QBCC, but we can also assist with any amendments that may be required throughout the year. You can also read our article on demystifying QBCC Phrases and Calculations.

How often can I contact you?

We offer a number of service packages to suit your needs and the growth phase of your business. As part of these packages, you will have access to unlimited email advice. There is no additional charge when you contact us. Which means no surprises on your bill. Service packages also help you manage your cash flow. In fact, we encourage all our clients to speak with us as soon as they have any questions. This means we can address and resolve concerns early, saving you time and avoiding small challenges becoming bigger problems.

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